Privacy Policy

Criminisi Ice Cream is part of the Criminisi Ice Cream Group. This policy explains how we use personal data collected when you contact us via enquiries, phone, email, or other means.

What data do we collect?

• Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You provide most data directly when you:

• Submit an enquiry via website form, email, phone, or in person.

How will we use your data?

We collect data to:

• Process enquiries, provide quotes, and manage accounts.

We may use credit reference agencies for fraud prevention.

How do we store your data?

We securely store data at our secure data base. We keep your details for two years then delete it.

Your data protection rights

You have rights to:

• Access: Request copies (small fee possible).

• Rectification: Correct inaccurate/incomplete data.

• Erasure: Delete data (under conditions).

• Restrict/object to processing: Under conditions.

• Data portability: Transfer data.

Requests responded to within one month. Contact us to exercise rights.

Privacy policies of other websites

Our policy applies only to our site. Read others’ policies for linked sites.

Changes to our privacy policy

We review and update this policy regularly. Last updated: 9 January 2026.

How to contact us

Email: info@criminisi.com Call: 024 7658 1398 Write: Criminisi Ice Cream, Jackson Road, Jackson Court, Coventry CV6 4BT

How to contact authorities

Contact the Information Commissioner’s Office for complaints.

Gifts

For gifted items returned, we’ll issue gift credit or refund to the giver.