You’re responsible for return shipping costs (non-refundable).
Use trackable/insured shipping for valuable items; we don’t guarantee receipt.
For wholesalers:
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Inspect bulk orders on delivery; report issues within 48 hours.
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Non-defective fresh returns not accepted; defectives need authorisation and may incur 15% restocking fee.
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Shipping via pallet/courier; costs based on weight/volume/destination. UK mainland: next-day extra.
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For wholesale returns, contact info@criminisi.com for RMA.
Contact info@criminisi.com for help.
